Terms of Service
Last updated: March 2026
1. Acceptance
By using GlueArrow services, you agree to these terms. GlueArrow is operated by MITWORK Inc. (Delaware) through GlueArrow Inc. and GlueArrow Ghana Limited.
2. Account & Authentication
You must provide a valid phone number to create an account. You are responsible for all activity under your account. Do not share your OTP codes or QR login sessions.
3. GlueArrow Wallet
The GlueArrow Wallet is a digital payment instrument. Funds are held in escrow and released per ValueCard tier rules. Platform fees apply per the published fee schedule (8-18% depending on channel mix).
4. ValueCard
Your ValueCard score is calculated from delivery performance, financial discipline, and career metrics. Scores determine fund release timing (Instant, Daily, Weekly, Milestone, or Hold). Quarterly reviews may adjust your tier.
5. Ad Exchange
Advertisers book slots through the marketplace. Pricing follows the published formula: Base Rate × Duration × Daypart × Surge multipliers. Minimum platform fee is GH₵50.
6. Content & Intellectual Property
You retain ownership of content you upload. By uploading, you grant GlueArrow a license to process, deliver, and verify your content across partner stations. GlueArrow's platform, algorithms, and branding are proprietary.
7. Prohibited Use
You may not use GlueArrow for fraudulent advertising, copyright infringement, manipulation of ValueCard scores, or any activity that violates Ghanaian law.
8. Limitation of Liability
GlueArrow provides services 'as is'. We are not liable for broadcast failures, delayed settlements, or third-party service outages beyond our control.
9. Connected social accounts
GlueArrow lets you publish to your own TikTok, Facebook, Instagram, YouTube, LinkedIn, or X accounts via each platform's official OAuth and Content Posting APIs. You retain full ownership of and responsibility for the content you publish. You agree to follow each connected platform's own Terms of Service and Community Guidelines (including TikTok's Community Guidelines and Branded Content Policy). GlueArrow is not affiliated with TikTok, Meta, Google, Microsoft or X; we are an independent client of their public APIs. We will not publish anything you didn't explicitly compose and submit through GlueArrow.
10. TikTok-specific terms
By connecting a TikTok account you authorise GlueArrow to (a) read your open_id and display_name via TikTok's Login Kit so we can show which TikTok account is connected, and (b) upload and publish videos and photos you explicitly compose in GlueArrow to that connected TikTok account via TikTok's Content Posting API. The scopes we request are user.info.basic, video.upload, and video.publish. We will never use TikTok APIs for any purpose other than fulfilling publish requests you initiate. To disconnect, open Connections in the app and tap Disconnect on the TikTok row — this immediately revokes our token and stops all future requests.
Questions? Contact us at legal@gluearrow.com