The setup page
Onboarding for owners after a retailer scan-as-sold.
The welcome message links to gluearrow.com/public/setup with your key pre-filled. The page walks you through three steps: plug in the SIRECORD unit, download GlueArrow Control on a Windows or Linux machine on the same network, enter the activation key. You can copy the key with one tap.
Related guides
You got a welcome WhatsApp — what now?
If you (or someone on your behalf) just bought a SIRECORD unit, your phone receives a welcome message from you…
Your New SIRECORDWhat is the activation key?
Every SIRECORD unit is paired with an activation key — a code in the format GA-XXXX-XXXX-XXXX. The key is your…
Your New SIRECORDMy SIRECORD has not arrived yet
If you reply NOT YET to the 24-hour check-in message, your reminders pause until you confirm the unit is there…
Your New SIRECORDI am stuck on setup
Reply HELP on the WhatsApp thread and your Being will walk you through it step by step, or loop in a tech if n…
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Your Being can answer account-specific questions on WhatsApp, or email us directly.